What we do...
Customers
Differentiate from your competition by getting better at being better
Measure how well the business generates customer loyalty
Find out what gets in the way of delivering great service consistently
Identify positive/negative blindspots
Build team capability to keep more customers, get more customers and grow sales
Refine customer facing processes
People
Employment Law advice for business owners
Transactional support advising on policies and procedures, employments contracts, disciplinary matters including conduct & capability and more
Strategic support helping align your business goals to your People’s day to day job roles and responsibilities.
Sourcing, interviewing and recruitment of staff.
Performance Management, Learning & Development & Reward Management.
Sales
Effective new client acquisition
Reducing time to sale
Maximising profits
Growing and leading successful teams
Hiring excellent staff
Building Organisational Excellence.
Business Planning
Ditch the Business Plan and build an ongoing Strategy
Bring clarity to what you want, where you want to go and how to get there
Bring accountability for implementation throughout all stakeholders in the business
Increase the overall value of your business
Engage Staff and the External Team in both strategy planning and execution
